How To Avoid Duct Cleaning Scams
If you have been on Facebook anytime in the last few months, the odds are strong you have seen multiple posts promoting air duct cleaning on local pages. Most of the time they use a promotion such as 50% off, free duct sanitization or only a few spots left to try and lure people into their scams.
For the unsuspecting consumer, this may seem like a great opportunity to have their air ducts cleaned and save some money, but the reality is these people will either require a deposit when you schedule and then not show up or they will come to your house and try and force a much higher price on you by selling unnecessary services.
To help you avoid these air duct cleaning scams, we have come up with three steps you can take to make sure the company you are hiring is a legitimate and reputable air duct cleaning company.
1. Check their online reviews
In today’s digital world, it is incredibly easy to check a company’s reputation online. Some of the easiest ways to look up what past customers say about a company is to check out their Google reviews. Any reputable company will have a Google My Business page which allows customers to leave a review. You can also check their Facebook, Better Business Bureau, Yelp and Angi reviews.
When checking a company’s reviews, be sure to not only read reviews left by happy customers, but also customer’s who left less than a 5 star review. Pay attention to what the customer says and how the company responds. Company’s that are committed to customer service will seek to better understand the issue and work to resolve the issue.
2. Ask your HVAC company for a recommendation
Who better to ask for an air duct cleaning recommendation than the company you trust to service your furnace? Some HVAC companies provide air duct cleaning, but most partner with air duct cleaning professionals to provide air duct cleaning to their customers.
If your HVAC company recommends a local air duct cleaner, the odds are good that you will get a high-quality service and have a positive customer experience.
3. Ask your friends or neighbors who they use
Air duct cleaning is becoming much more common with homeowners so if you ask your friends, family neighbors or even your Facebook friends who you should call for your cleaning, I expect you will get multiple recommendations.
While a referral from your friends or family carries a lot of influence, it is still a good idea to check their recommendations online reviews.
If you want to take your contractor vetting to the next level, check the national trade organizations websites to find a local contractor. For air duct cleaning, the largest national trade organization is the National Air Duct Cleaner’s Association (NADCA). From their site, you can type in your zip code and it will tell you certified Air Duct Cleaners in your neighborhood.
When it comes time to pick a company to clean your air ducts, we hope you follow these steps and they help you find the perfect contractor for your home. Throughout the process, remember that if it sounds too good to be true, it most likely is!
For more information on how to avoid air duct cleaning scams, check out what the National Air Duct Cleaner’s Association has to say.
Learn More: NADCA- Avoid the Scams
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